PRIVACY AND SECURITY POLICY

1. SUBJECT

All products and services put up for sale on our Web Store www.bilianadoll.com belong to Biliana Fashion Moda Tasarım Tekstil Ve Danışmanlık İthalat İhracat Sanayi Ticaret Limited Şirketi registered at the address of Cumhuriyet Mah. İncirli Dede Cad. Anthill Fraser Place Residence No:6 İç Kapı No: 39 Şişli/İstanbul and are operated by our company. 

Our company may collect personal data for various purposes. How and in what way the collected personal data are gathered, how and in what way these data are protected are specified below. 

Some personal information about the members themselves (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business by filling out various forms and questionnaires on our Membership or Store. 

From time to time, our company may send campaign information, information about new products and promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information when they sign up, and after they sign in, such choice can be changed in the section of account information or they can make a notification through the link in the information message they received. 

During the confirmation process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties out of the purposes and scope specified in the "User Agreement" we have entered into with our Members.

Our company records and uses the IP addresses of its members in order to identify problems related to the system and to rapidly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement.  Personal information can also be used to contact the user when required. Information requested by our company or information provided by the user or information about transactions made through our store can be used by our company and its collaborators in various statistical evaluations, database creation and market research without revealing the identity of our members, outside of the purposes and scope specified in the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, consider this as an obligation of secrecy and ensure and maintain privacy, take all necessary measures and show due diligence in order to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

 

2. CREDIT CARD SECURITY 

Our company places the highest priority on the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in any way in our system.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock symbol located at the bottom row of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used depending on the sales process and in line with the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted to the relevant bank for a query. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. For this reason, the accuracy of financial and address/telephone information must first be confirmed in order for customers who place orders from our shopping sites for the first time to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide while signing up. If you protect your login information securely, it is not possible for others to access and change the information belonging to you. For this purpose, during membership transactions, we act within the 128-bit SSL security area. This system is an international encryption standard that cannot be broken.

Internet shopping sites having an information line or customer services and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get more reliable information about the reliability of the company that provides an online shopping service. 

Note: We recommend that you pay attention to the company's full address and phone number on internet shopping sites. If you are going to shop, make a note of all the phone/address information of the store where you purchased the product before shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are specified in all of our online shopping sites.

3. MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send to us will be stored by our company through the credit card mail-order method in accordance with the principle of privacy. This information is held for 60 days in case there are any objections from the possible bank when withdrawing money from the credit card, and then is eliminated. In case of withdrawal any price from your card other than the price for mail-order form approved by you for the price of the products you ordered, you may naturally appeal to the bank and it does not pose a risk as you can prevent this amount from being paid.

 

4. THIRD PARTY WEBSITES AND APPLICATIONS

Our store may attach links directing to other sites within the website. Our company does not bear any responsibility for the privacy applications and contents of the sites accessed through these links. The ads published on the site of our company are distributed to our users through our advertising business partners. Privacy Policy Principles herein are only related to the use of our Store and does not cover the third party websites. 

5. EXCEPTIONAL SITUATIONS

Our company may disclose the information of users to third parties other than the provisions of this "Privacy Policy" in the exceptional situations stated below. These situations are limited to;

1. Complying with the obligations imposed by the provisions of law put into force by the competent legal authority such as Law, Decree Law, Regulation, etc;

2. For the purpose of fulfilling the requirements of the "Membership Agreement" and other agreements concluded by and between our store and users and of putting them into practice;

3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;

4. Situations where it is required to provide information to protect the rights or security of users. 

6. EMAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to the Customer Service of our store regarding any of your orders. Information contained in e-mails can be viewed by third parties. Under no conditions can our company guarantee the security of the information transferred from your e-mails.

7. BROWSER COOKIES 

Our company can obtain information about the users visiting our store and their use of the website by using a technical communication file (Cookie-Cookie). Such technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the conditions and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long a person spends time on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to allow the technical communication file, but users can change the settings so that the technical communication file is not received or a warning is given when the technical communication file is sent.

Our company may change the provisions of the "Privacy Policy" herein at any time by publishing on the site or sending an e-mail to users. If the provisions of the Privacy Policy change, it becomes effective on the date of publication.

You can send an e-mail to info@bilianadoll.com for any questions and suggestions regarding our privacy policy. You can reach our company's contact information below.

Company Title: Biliana Fashion Moda Tasarım Tekstil Ve Danışmanlık İthalat İhracat Sanayi Ticaret Limited Şirketi

Address: Cumhuriyet Mah. İncirli Dede Cad. Anthill Fraser Place Residence No:6 İç Kapı No: 39 Şişli/Istanbul

Email: info@bilianadoll.com

8. Privacy

All rights, ownership and interest on texts, pictures, drawings, sound, animation, video files and the design, content, images, codes, algorithms, components, texts and all kinds of visuals and similar parts of the site included in the website of www.bilianadoll.com  belong to  Biliana Fashion Moda Tasarım Tekstil Ve Danışmanlık İthalat İhracat Sanayi Ticaret Limited Şirketi("Biliana Doll"). These contents, whether for commercial purposes or not, whether in whole or in part, cannot be copied, transmitted, downloaded, uploaded, sent, sold, rented, licensed, transferred, disclosed, showed, displayed, edited, reverse engineered, recompiled, generated source code or used in any other way.

All trademarks and logos on this website belong to Biliana Doll or third parties. Such trademarks and logos cannot be used, downloaded permanently, copied or distributed in any way without the written consent of the rights holders.

Site visitors have the right to use the site only in order to access the website or to benefit from the services provided within the legal limits specified under the terms of use and only limited to these. This right of use cannot be interpreted as Biliana Doll grants the visitor license right.

Investor relations and annual and interim reports, general views, presentations, audio and video files (live or recorded) related to the activities and other documents on this page included in this website contain prospective statements and expressions made by Biliana Doll. Prospective expressions on the website such as "anticipate", "believe", "calculate", "hope", "plan", and "design" reflect Biliana Doll's views for the future in the history of the statement. Changes in general economic and commercial conditions, the launch of competitors or new products and services, changes in commercial strategic decisions may cause actual results to differ significantly from those envisaged herein. It is not obligatory for Biliana Doll to update these expressions containing predictions and terms about the future.

Biliana Doll does not make any commitment, guarantee or confirm the accuracy, reliability, completeness, validity or suitability of the information included on this website. Biliana Doll does not have any responsibility for the errors in the information included on the website.

This website of Biliana Doll may contain links to other websites in order to provide ease of use to its users. These websites have not been reviewed by Biliana Doll and are owned directly or indirectly by third parties that are not under the control and/or authority of Biliana Doll. When such third-party websites are accessed, the rules and data protection policies of that site must be examined before using that site.

The links provided by Biliana Doll to such websites of third parties do not mean that Biliana Doll approves this site or the products or services specified on the third-party site.

Biliana Doll does not explicitly or implicitly adopt the contents of the websites to which it attaches links or any other links they contain and is not responsible for such content or links. The risk and responsibility arising from the use of third party websites belong exclusively to the user.

The data obtained during the visitation of the website are recorded and processed in line with the data security rules in force. Biliana Doll cannot be held responsible for the data privacy practices of third-party links on the website.

When the website is visited, the IP address provided by the visitor's internet service provider, the website found before reaching the site, the pages visited on the website, the date and duration of the visit are recorded as standard by the servers. Personal data are recorded only if entered by the visitor.

The data collected through the website are processed in connection with the services offered and used for purposes such as technical administration of the site, customer management, product surveys, marketing, changes on the site, new services or offers.

Biliana Doll shall take the required care for its employees and suppliers to act in accordance with the principle of privacy. However, the data may be shared with Biliana Doll's business partners or in line with the requests of the competent public authorities that must be disclosed to the legally authorized authorities in accordance with the legal regulations in force, a court decision or administrative order.

Biliana Doll applies technical and organizational security measures to protect the data managed by Biliana Doll so that it is not changed, lost, damaged or used by unauthorized persons, and takes due care for the protection of personal data.

In case an application is made to the Biliana Doll, it shall inform the applicant about whether the relevant personal data is registered in the system or not, if it is, which data is registered within the scope of the legal legislation on the protection of personal data. The applicant has the right to review, update or delete his/her personal data. If Biliana Doll is notified of the non-processing of personal data, necessary corrections shall be made by Biliana Doll.

Our Biliana Doll website can be visited free of charge at any time. Personal information such as name and surname, mailing address, date of birth, gender, telephone and fax number, e-mail address, membership transactions for a service offered by our company is provided by Biliana Doll only with the consent and knowledge of the visitor and is not shared with third parties without the explicit consent of the person sharing the information. Under no circumstances shall Biliana Doll be liable for any errors or omissions in the content or any loss or damage that may arise from the use of the content on the website, including but not limited to the content and any incorrect information provided by the visitor.

Biliana Doll and/or its employees cannot be held responsible for any loss and damage including but not limited to direct or indirect loss, damage and expenses arising from any performance failure, error, deficiency, outage, defect, delay in operation and/or transmission, computer virus and/or line and/or system failure that may occur during or after the use of this website, even if they have been informed of the possibility of such damage or loss.

Biliana Doll reserves the right to change all products and services, pages, information, visual elements, content on this website without prior notice.

If you are requested to enter personal information within the Biliana Doll website, your personal information (name, surname, address, T.R. ID number, date of birth, e-mail, telephone, fax, demographic information or customer number etc.) shall be used by

Biliana Doll only to send information messages and shall not be shared with third parties and institutions except for legal obligations or without your permission.

If you do not want to receive direct marketing messages sent to you by Biliana Doll, you can send your request to us via the "unsubscribe" extension under each message sent to you, or you can make a request by contacting us from our contact information.

If you would like to get more information about the legal conditions and privacy of our Biliana Doll website, please contact info@bilianadoll.com and send your comments and criticisms to this address.